AIRE Ancient Baths
Front Desk Lead
Lead the reception team at AIRE's Chicago bathhouse while staying hands-on with check-in, cash handling, and guest recovery.
Tehtävät
- Oversee reception desk opening and closing procedures and act as the operational reference during the shift.
- Manage guest check-outs, payments, cash reconciliations, and tip distribution.
- Act as first point of escalation for guest concerns, complaints, and special requests.
- Perform active sales and upselling of experiences, retail products, and enhancements.
- Coach receptionists day to day and act as the primary contact with the Bathhouse team.
Odotamme
- Minimum two years' experience in a front-desk role.
- One to two years of supervisor experience preferred.
- Degree in Tourism, Hospitality, or Business Administration preferred; proficiency in Microsoft Office preferred.
Palkkaus ja edut
$21.50 / hr- Senior reception role at AIRE's Chicago site, a restored 1902 factory in River West.