Sauna House
General Manager - Hospitality & Business Operator
Lead the Sauna House bathhouse at Austin North Loop: build the team, own the guest experience, and run a safe, well-maintained, profitable location.
Tehtävät
- Build, hire, coach, and develop the team, and own scheduling, performance reviews, and HR matters.
- Make sure every guest receives a personalised hospitality experience, and step onto the floor in any role to protect it at peak demand.
- Keep the facility safe, 'opening day' clean, and well maintained, overseeing preventative maintenance, vendors, and inventory.
- Own the location's P&L, driving revenue while managing labour and controllable expenses.
- Monitor KPIs daily, forecast staffing, and lead weekly financial reviews with ownership and the franchisor.
- Drive membership acquisition and retention, and act as the primary liaison between the location, the franchisee, and corporate leadership.
- Build relationships with local businesses and lead local marketing and outreach.
Odotamme
- Three or more years' leadership experience in hospitality, retail, fitness, wellness, restaurant, or another customer-focused environment.
- Demonstrated success leading, coaching, and developing teams.
- Experience managing financial performance and operating metrics.
- Ownership mindset with a hospitality-first mentality; humble, adaptable, and confident.
- Strong emotional intelligence, communication skills, and business judgement.
- Able to stand and walk for extended periods, lift up to 40 lbs, and work in the hot and cold environments of the Sauna House experience.
Palkkaus ja edut
From $55,000 / year, plus eligibility for performance-based bonuses- Three weeks' paid time off and paid sick days.
- Free bathhouse visits and discounts on Sauna House products.
- Employee discounts and a flexible schedule.