Työnantajan alkuperäinen tehtäväteksti näytetään sen julkaisukielellä. Tämä sivu ei ole Suomen hakukoneindeksissä ennen kuin koko tehtävä on tarkistettu ja käännetty.

AIRE Ancient Baths

Front Desk Manager

London, Yhdistynyt kuningaskuntaKokoaikainenLähityöVanhempi asiantuntijaAsiakaspalvelu ja tekninen tukiYleinen sauna tai saunakeskusKielet: English

Run the front desk at AIRE Ancient Baths London, reporting to the Site Director — protocols, rota, and a team you recruit and train, so the arrival end of the bath experience holds up.

Tehtävät

  • Manage the whole front desk and help the team deliver their best performance each day.
  • Solve guest needs and complaints, working closely with every AIRE department.
  • Develop front desk protocols in line with the current ones.
  • Recruit, train, and coordinate the front desk team, and manage workload, rota, holidays, and absences.
  • Create sales opportunities and promote upselling.
  • Track front desk stock and order the materials the desk needs.

Odotamme

  • At least two years' prior experience in a similar position.
  • Experience working within hospitality operations.
  • An executor who knows how to kick off new protocols and activities.
  • A collaborative, positive approach to working in a team.
  • Excellent English.
  • A great communicator, fully customer-oriented, with noticeable commercial expertise.
  • Flexibility to work nights, holidays, and weekends when needed.
  • The right to work in the UK.

Palkkaus ja edut

Compensation not carried: the employer publishes £40,000–£42,000 as a monthly salary
  • Permanent contract with an AIRE pension contribution.
  • Career progression opportunities within the team.
  • An AIRE experience on your birthday, and 30% off AIRE experiences worldwide.
  • Enhanced maternity and paternity pay and time off.
  • Complimentary gym access.
  • Employee benefits and savings platform with flexible pay options.