Sauna House
General Manager - Hospitality & Business Operator
Lead the Sauna House Summerville bathhouse — build and coach the team, own the guest experience through the thermal cycle, and run a safe, profitable, well-maintained location.
Tehtävät
- Build, hire, coach, and develop the studio team, owning scheduling, performance reviews, and HR matters.
- Ensure every guest receives a personalised hospitality experience, stepping onto the floor during high demand.
- Maintain a safe, 'opening day' clean and well-maintained facility, overseeing preventative maintenance, vendors, and inventory.
- Own the location's P&L, driving revenue while managing labour and controllable expenses, and lead weekly financial reviews.
- Serve as the primary liaison between the location, the franchisee, and corporate leadership.
- Build relationships with local businesses and lead community outreach that drives guest traffic.
Odotamme
- Three or more years of leadership experience in hospitality, retail, fitness, wellness, restaurant, or another customer-focused environment.
- Demonstrated success leading, coaching, and developing teams.
- Experience managing financial performance and operating metrics.
- Strong emotional intelligence, communication skills, and sound business judgement.
- Able to stand and walk for extended periods and lift up to 40 pounds.
- Able to work in the hot and cold environments of the Sauna House experience.
Palkkaus ja edut
Compensation not carried: the employer publishes $80,000–$90,000 as a weekly salary- Three weeks' paid time off and paid sick days.
- Eligibility for performance-based bonuses.
- Free bathhouse visits and discounts on Sauna House products.
- Reimbursements for visiting bathhouses around the world.