AIRE Ancient Baths
Front Desk Attendant/Receptionist
Chicago, IL · Full-time · $20 / hr
Welcome guests and run check-in, check-out, and cash handling at AIRE's Chicago bathhouse reception.
Responsibilities
- Check guests in for their sessions and walk them through the start of the AIRE journey.
- Check guests out, discuss their experience, and manage the cash-handling process.
- Operate the company's reservation system and build gift packages for clients.
- Take responsibility for the presentation and appearance of the reception area.
Requirements
- Customer-service experience catering to high-end clientele.
- Strong oral and written communication and the ability to multitask calmly under pressure.
- Thorough knowledge of the company's offering to answer guest inquiries completely.
Compensation and benefits
$20 / hr
- Front-of-house role at AIRE's Chicago site in River West.
Role capability profile
What this role connects to
This profile combines the employer listing's structured fields with the primary role family.
Functional focusguest servicesreservationscustomer successservice coordination
Systems touchedReceptionGuest check-inCash handlingReservation systems
Asset and settingPublic sauna / bathhousebathhouse front desksreservation centers
Risk and training contextguest conflictprivacy and payment handlingshift coveragetechnical escalationService and booking-system trainingCPR/AED or first aidProduct training