Emser Therme
Kassenmitarbeiter (m/w/d)
Normalized English title: Front Desk Attendant
Bad Ems, Germany · Part-time · Compensation not publicly listed (EUR)
Work the ticket desk at Emser Therme in Bad Ems, greeting bathing and sauna guests, selling admission, and being the first person they ask.
Responsibilities
- Greet guests and advise them on the venue's full range so they can find their way straight away.
- Sell admission tickets and stored-value cards on the electronic till system.
- Act as the first point of contact for guest questions and suggestions, and explain the Therme to first-time visitors.
Requirements
- A friendly, open manner and genuine enjoyment of dealing with all kinds of people.
- Willingness to work weekends and public holidays, when guests most want to relax.
- Absolute honesty and reliability.
- Social awareness and empathy.
- A reliable, helpful, responsible team player.
Compensation and benefits
Compensation not publicly listed (EUR)
- Rota published four weeks in advance, with fixed shifts and no split duties.
- Free admission to the baths and sauna.
- Free staff drinks and fruit, and subsidised staff meals.
- Discounted staff rate at FitnessPanorama, free at 40 or more visits a year.
- Job-Rad bike leasing.
- Internal and external training.
Role capability profile
What this role connects to
This profile combines the employer listing's structured fields with the primary role family.
Functional focusFront deskGuest serviceCash handlingBathhouse operations
Systems touchedPoint of saleAdmissionsGuest advice
Asset and settingThermal bathsSaunaGuest areas
Risk and training contextguest conflictprivacy and payment handlingshift coveragetechnical escalationService and booking-system trainingCPR/AED or first aidProduct training