Mitarbeiter für die Gästebetreuung, 60 - 80% befristet (w/m/d)

Run the reception desk at OVAVERVA, St. Moritz's public indoor pool, spa and sauna centre, on a fixed-term winter contract from 1 December 2026 to 31 March 2027.

Responsibilities

• Advise guests on the venue's services and products and sell them proactively.
• Look after day guests and members at reception as their first point of contact.
• Handle check-in and check-out on the access system, take payment, and close the tills.
• Issue rental linen.
• Answer emails and phone calls, and handle incoming and outgoing post and deliveries.
• Carry out smaller cleaning tasks.
• Coordinate appointments and schedule the spa's therapists.

Requirements

• Completed training in sales/retail or tourism.
• Very good computer skills.
• High commitment and willingness to learn.
• Order, cleanliness and hygiene matter to you.
• An efficient, independent working style and the composure to stay calm when it is busy.
• A confident, friendly manner and the ability to work in a team.
• Very good written and spoken German, plus good Italian and English.
• Willingness to work irregular hours, including evenings, weekends and public holidays.

Compensation and benefits

Compensation not publicly listed (CHF)

• Fixed-term 60-80% contract from 1 December 2026 to 31 March 2027.
• An independent, varied role in a sporting environment at OVAVERVA.
• Scope to bring your own knowledge and experience to the role.
• Current terms and conditions of employment of the Gemeinde St. Moritz.
• A workplace in a modern setting in a small team.