Köthener Badewelt / INFRA Service Sachsen-Anhalt
Mitarbeiter Kundenservice (w/m/d) / Counter (Kasse)
Köthen (Anhalt), Germany · Full-time · Tariff-based compensation and social benefits (EUR)
Run Köthener Badewelt's front counter and guest-service channels across in-person, email, phone, and cash-system work.
Responsibilities
- Welcome and assist bathing guests at the venue reception.
- Respond to customers in person, by email, and by phone.
- Operate the venue cash system and keep front-office work organised.
Requirements
- Customer and cash-handling knowledge.
- Experience in a service role, especially hotel, reception, or front-office work.
- Availability for shift work and a strong standard of organisation.
Compensation and benefits
Tariff-based compensation and social benefits (EUR)
- Full-time or part-time scheduling, with full-time at 38 hours per week.
- Tariff-backed salary and social benefits.
- Structured onboarding, development, health activities, and discounts.
Role capability profile
What this role connects to
This profile combines the employer listing's structured fields with the primary role family.
Functional focusguest servicesreservationscustomer successservice coordination
Systems touchedReceptionCash systemEmail supportPhone support
Asset and settingPublic sauna / bathhousebathhouse front desksreservation centers
Risk and training contextguest conflictprivacy and payment handlingshift coveragetechnical escalationService and booking-system trainingCPR/AED or first aidProduct training