Reception Assistant

Be the first point of contact for bathers arriving at Peninsula Hot Springs: check guests in, direct them to their bathing areas, and handle bookings, sales and phones at reception.

Responsibilities

• Greet every guest arriving on site, check them in and direct them to their designated areas.
• Handle sales transactions, phones and gift-certificate preparation.
• Manage customer bookings with accurate, detailed information.
• Keep the reception area clean, tidy and presented for arriving guests.
• Keep product knowledge current and pass guest queries and requests to other departments.

Requirements

• Previous experience in reception, reservations, administration or customer service.
• Able to multi-task and handle a high volume of guest check-ins.
• Quick to learn booking systems, with close attention to detail.
• Availability on at least three days a week across weekdays, weekends and evenings.

Compensation and benefits

Compensation not publicly listed (AUD)

• Casual employment, in the employer's own wording.
• Free bathing for the employee and their family.
• Discounts on dining, retail and spa treatments, plus fitness, workshop and yoga classes.
• Ongoing training and career progression.