Peninsula Hot Springs
Reception or Reservations Assistant
Fingal, Victoria · Part-time · Compensation not publicly listed (AUD)
Support Peninsula Hot Springs guests across reception, reservations, administration, bookings, and day-to-day thermal-venue enquiries.
Responsibilities
- Welcome and assist guests through reception and reservation channels.
- Manage bookings, guest enquiries, and associated administration.
- Coordinate with venue teams to keep the guest journey accurate and smooth.
Requirements
- Availability across weekdays and weekends for at least three days each week.
- Strong communication, guest-service, organisation, and administrative skills.
- Comfort working across reception and reservation systems in a busy venue.
Compensation and benefits
Compensation not publicly listed (AUD)
- Complimentary bathing for the employee, family, and friends.
- Dining, retail, and wellness discounts.
- Training, development, and access to employee wellness activities.
Role capability profile
What this role connects to
This profile combines the employer listing's structured fields with the primary role family.
Functional focusguest servicesreservationscustomer successservice coordination
Systems touchedReservationsBookingsReceptionGuest service
Asset and settingNordic spa / thermal spabathhouse front desksreservation centers
Risk and training contextguest conflictprivacy and payment handlingshift coveragetechnical escalationService and booking-system trainingCPR/AED or first aidProduct training