AIRE Ancient Baths
Site Director - Los Angeles
Normalized English title: Site Director
Los Angeles, CA · Full-time · Compensation not publicly listed (USD)
Take full operational, financial, and people responsibility for AIRE Ancient Baths' Los Angeles bathhouse in the Arts District, leading the site's departments to the group's luxury service standards.
Responsibilities
- Lead daily operational briefings to ensure seamless opening procedures and exceptional service delivery.
- Ensure the highest standards of facility maintenance, cleanliness, and presentation across all guest areas.
- Oversee maintenance operations, technical equipment, furniture, décor, and facility presentation, coordinating internal teams and external vendors.
- Review and approve purchasing requests, maintain supplier relationships, and control operational costs and budgets.
- Monitor revenue, labour costs, operational expenses, and profitability, and prepare business performance reports for senior leadership.
- Lead weekly leadership meetings and monthly business reviews with department managers covering KPIs, guest satisfaction (NPS), and financial performance.
- Lead, coach, and develop the management team and partner with HR on recruitment, succession planning, and performance management.
- Ensure compliance with company policies, operational procedures, and local regulations.
Requirements
- Three or more years as a General Manager, Site Director, or comparable senior operational leader in luxury hospitality, wellness, F&B, or premium fitness.
- Six or more years of progressive leadership experience managing multidisciplinary teams.
- Strong financial acumen with experience managing P&L and operational KPIs.
- Bachelor's degree in Hospitality, Business Administration, Tourism, or a related field.
- Fluent English; Spanish is considered a strong asset.
- Experience opening new locations is highly valued.
Compensation and benefits
Compensation not publicly listed (USD)
- Annual Bonus Program plus medical, dental, and vision insurance and a 401(k) savings plan.
- Paid time off, paid sick leave, and a commuter benefits programme.
- A complimentary monthly bath experience plus friends-and-family discounts.
Role capability profile
What this role connects to
This profile combines the employer listing's structured fields with the primary role family.
Functional focusOperationsSite leadershipFacilitiesFinancial management
Systems touchedBathhouse operationsP&L managementFacilities oversightTeam leadership
Asset and settingBath areasGuest areasBuilding plant
Risk and training contextcoverage gapshandoff failurecapacity constraintscompliance driftRelevant operating experienceProject or process trainingFacility and safety literacy