OperationsOn-siteSenior

Ojo Caliente Mineral Springs Resort & Spa

Assistant Spa Manager

Santa Fe, NM · Full-time · Pay not published by the employer

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Help run the spa at Ojo Santa Fe Spa Resort: supervisors and attendants, spa reception and lounges, linen and laundry flow, supplies, and the daily standard of the facility.

Responsibilities

  • Run spa operations under the direction, and in the absence, of the Spa Manager.
  • Help hire, train, schedule and supervise spa supervisors and attendants, including performance reviews.
  • Oversee spa reception and lounge upkeep, linen and laundry service, and supply inventory and reordering.
  • Tour guests and escort them to their lockers and private pools; answer spa and resort questions by phone.
  • Walk the facility at the start and end of each day, follow up maintenance work orders, and maintain department SOPs.

Requirements

  • Three years of spa or hospitality management experience.
  • CPR/AED certification, or willingness to obtain it on hire.
  • Proficiency with spa information systems and Microsoft Office.
  • 45 to 50 hours a week, including evenings, weekends and holidays.

Compensation and benefits

Pay not published by the employer

  • Medical, dental, vision and a 401(k) with employer match after applicable waiting periods.
  • Paid sick time, paid time off and an Employee Assistance Program.
  • Free soaking in the springs Monday to Thursday for the employee and one guest.
  • 40% off spa services, 40% off at the resort restaurants and a discounted lodging rate.

Role capability profile

What this role connects to

This profile combines the employer listing's structured fields with the primary role family.

Functional focusManagementSpa operationsTeam leadership
Systems touchedSpa operationsPrivate poolsScheduling
Asset and settingSpaPrivate poolsLocker rooms
Risk and training contextcoverage gapshandoff failurecapacity constraintscompliance driftRelevant operating experienceProject or process trainingFacility and safety literacy

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