Fairmont Chateau Lake Louise / Basin Glacial Waters

Basin Glacial Waters - Lounge Server

Normalized English title: Lounge Server

Lake Louise, Alberta · Full-time · CAD 20.05/hour

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Serve food and drinks in the lounge at Basin Glacial Waters, the hydrothermal bathing facility at Fairmont Chateau Lake Louise.

Responsibilities

  • Take guest orders and prepare them to guests' preferences.
  • Monitor and restock supplies.
  • Welcome guests, handle complaints and make sure guests are satisfied.
  • Work with the culinary team on the offering and its presentation.
  • Keep the food and beverage areas, equipment and counters clean.
  • Enter orders accurately in the Micros POS system.

Requirements

  • Alberta ProServe certificate.
  • At least six months of food and beverage experience.
  • Able to stand and walk throughout the shift and lift up to 20 lb.
  • Available for holidays, weekends, overnights and other non-day shifts.
  • Legally authorised to work in Canada.

Compensation and benefits

CAD 20.05/hour

  • Permanent full-time position.
  • Subsidised on-site staff accommodation for full-time employees and a meal per shift.
  • Medical, vision and dental benefits and a matched pension plan for full-time permanent staff.

Role capability profile

What this role connects to

This profile combines the employer listing's structured fields with the primary role family.

Functional focusFood serviceBathhouse operationsGuest service
Systems touchedFood and beverageMicros POSGuest service
Asset and settingLoungeGuest areas
Risk and training contexthigh heatpublic-water exposureslip and fallguest emergenciesPool-operator or water-care trainingFood-safety certificationAufguss or ritual training

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