BATHHOUSE
Community & Influencer Manager
Normalized English title: Community and Influencer Marketing Manager
Brooklyn, NY · Full-time · USD 80,000 - 90,000 per year, depending on experience
Run community management and creator marketing for Bathhouse from its Williamsburg HQ: answer guests across social channels, grow the creator roster and produce influencer events at the New York locations.
Responsibilities
- Own community management, engaging with creator content and answering a high volume of guest messages on Instagram, TikTok and Facebook.
- Guide customers through Bathhouse's services, amenities and booking by social media, escalating concerns to the right teams.
- Field inbound and outbound creator requests, vet talent and grow the creator network.
- Scout for and produce bi-monthly creator events across locations, greeting creators on site for tours.
- Track and report results from creator events and share guest sentiment with the marketing and operations teams.
Requirements
- 3+ years of influencer marketing and social-media community management.
- Excellent copywriting, relationship-building and negotiation skills.
- Experience with Meta Business Suite and all major social platforms.
- Available for night, weekend and holiday check-ins, and frequent travel to the Manhattan location.
Compensation and benefits
USD 80,000 - 90,000 per year, depending on experience
- Health insurance eligibility.
- Paid vacation and paid sick time.
- Free unlimited admission to Bathhouse with a plus one.
- 50% off services, products and restaurant.
Role capability profile
What this role connects to
This profile combines the employer listing's structured fields with the primary role family.
Functional focusMarketingCommunity managementPartnerships
Systems touchedSocial mediaInfluencer marketingMeta Business SuiteEvents
Asset and settingCorporate
Risk and training contextclaim accuracybrand inconsistencyuncredited contentperformance pressurePortfolioAnalytics and research literacyCategory and source discipline