Customer SupportOn-siteEntry

Thermengruppe Josef Wund

Empfangsmitarbeiter Badeparadies Schwarzwald (w/m/d)

Normalized English title: Receptionist

Titisee-Neustadt, Germany · Part-time · Compensation not publicly listed (EUR)

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Welcome and advise guests at Badeparadies Schwarzwald's front desk, take admission payments on entry and exit, and handle lost property and rental towels.

Responsibilities

  • Inform and advise international guests about the venue's offers and prices.
  • Handle payments at the entrance and exit.
  • Manage lost property and rental linen.
  • Work weekends and public holidays.

Requirements

  • Social skills, team spirit, flexibility and assertiveness.
  • Strong service orientation and a friendly, welcoming manner.
  • English or French is an advantage.

Compensation and benefits

Compensation not publicly listed (EUR)

  • Permanent contract, 20 hours a week.
  • Staff discounts on the group's products and services.
  • Structured onboarding with a buddy programme and a personal training budget.

Role capability profile

What this role connects to

This profile combines the employer listing's structured fields with the primary role family.

Functional focusGuest experienceReception
Systems touchedReceptionAdmissionsCash handlingGuest service
Asset and settingReceptionThermal baths
Risk and training contextguest conflictprivacy and payment handlingshift coveragetechnical escalationService and booking-system trainingCPR/AED or first aidProduct training

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