Thermengruppe Josef Wund
Empfangsmitarbeiter Therme Euskirchen (m/w/d)
Normalized English title: Receptionist
Euskirchen, Germany · Not specified · Compensation not publicly listed (EUR)
Work the front desk at Therme Euskirchen: advise guests on offers and prices, take admission payments, and sell vouchers and Therme and Premium cards.
Responsibilities
- Inform and advise international guests about the Therme's offers and prices.
- Handle payments at the entrance and exit.
- Manage lost property and rental linen.
- Sell vouchers and Therme and Premium cards, and book partner vouchers.
Requirements
- Reception or cash-desk experience is desirable.
- Social skills, team spirit, empathy and assertiveness.
- A friendly, service-minded manner and willingness to work weekends and public holidays.
- Reliability and flexibility.
Compensation and benefits
Compensation not publicly listed (EUR)
- Permanent contract, 20 to 40 hours a week.
- Staff discounts on the group's products and services.
- Structured onboarding with a buddy programme and a personal training budget.
Role capability profile
What this role connects to
This profile combines the employer listing's structured fields with the primary role family.
Functional focusGuest experienceReception
Systems touchedReceptionAdmissionsVoucher salesCash handling
Asset and settingReceptionThermal baths
Risk and training contextguest conflictprivacy and payment handlingshift coveragetechnical escalationService and booking-system trainingCPR/AED or first aidProduct training