AIRE Ancient Baths
Front Desk Attendant/Spa Receptionist
New York, NY · Full-time · $20 / hour
Run the front desk at AIRE Ancient Baths Upper East Side, checking guests in and out of their bath sessions and handling reservations, payments, and enquiries.
Responsibilities
- Welcome visitors and clients on arrival and set the tone for the whole guest experience.
- Check guests in for their sessions and walk them through the start of their journey.
- Check guests out, discuss their experience, and manage the cash-handling process.
- Take responsibility for the presentation and appearance of the reception area.
- Operate the company's reservation system and build gift packages for clients.
Requirements
- Strong customer-service mentality with experience serving high-end clientele.
- Friendly, energetic, outgoing manner and strong oral and written communication.
- Ability to multitask, stay calm under pressure, and work quickly and efficiently.
- Thorough knowledge of the venue so enquiries can be answered completely.
Compensation and benefits
$20 / hour
- United Healthcare medical, dental, and vision insurance.
- 401(k) savings plan and commuter benefits programme.
- Complimentary monthly bath experience plus employee and friends-and-family discounts.
Role capability profile
What this role connects to
This profile combines the employer listing's structured fields with the primary role family.
Functional focusguest experienceritual deliveryvenue readiness
Systems touchedFront deskReservationsGuest servicesPoint of sale
Asset and settingReceptionGuest areas
Risk and training contexthigh heatpublic-water exposureslip and fallguest emergenciesPool-operator or water-care trainingFood-safety certificationAufguss or ritual training