Customer SupportOn-siteEntry

AIRE Ancient Baths

Spa Receptionist (Part-Time)

Normalized English title: Spa Receptionist

Toronto, ON · Part-time · Pay not carried: the advert body says $24 per hour plus tips, while the job sidebar and posting data say CAD 23 per hour

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Welcome guests at AIRE Ancient Baths Toronto's front desk, handling check-ins, the start of each guest's bath journey, check-outs and payments.

Responsibilities

  • Welcome every guest as the first face they see, manage check-ins and guide them at the start of their visit.
  • Handle check-outs and payments with care.
  • Operate the company's reservation system and answer guests' questions.
  • Keep the reception area presentable and build gift packages for clients.

Requirements

  • Two years of direct customer-service experience in hospitality, fitness or wellness.
  • Experience in a luxury business or spa preferred.
  • Proficiency in Microsoft Office.
  • Punctual, reliable and flexible with scheduling according to business needs.

Compensation and benefits

Pay not carried: the advert body says $24 per hour plus tips, while the job sidebar and posting data say CAD 23 per hour

  • Tips on top of the hourly rate.
  • Medical, dental and vision coverage after 90 days when working four or more shifts per week.
  • Three paid sick days per year and an employee referral bonus programme.
  • Discounted bath experiences for you, friends and family.

Role capability profile

What this role connects to

This profile combines the employer listing's structured fields with the primary role family.

Functional focusGuest experienceBathhouse operationsReception
Systems touchedFront deskReservationsPaymentsGuest services
Asset and settingBathsDry saunaGuest areas
Risk and training contextguest conflictprivacy and payment handlingshift coveragetechnical escalationService and booking-system trainingCPR/AED or first aidProduct training

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