Ojo Caliente Mineral Springs Resort & Spa

Spa Supervisor (Santa Fe)

Normalized English title: Spa Operations Supervisor

Santa Fe, NM · Not specified · Pay and employment type are not published.

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Ojo Santa Fe is hiring a Spa Supervisor to oversee bathing-area readiness, guest service and the spa operations team. Duties include opening and closing the spa, checking locker rooms and showers, and covering attendant or reception shifts. The employer does not publish pay, employment type or a closing date.

Responsibilities

  • Open and close the spa using checklists; keep the springs and spa areas clean and ready for guests.
  • Guide guests to lockers and private pools and cover spa attendant or receptionist duties when needed.
  • Check showers, toilets, lockers, amenities and supplies; track robes returned from laundry.
  • Check treatment-room equipment and ensure work areas are cleaned, sanitized and stocked.
  • Report maintenance and guest concerns, complete daily paperwork and help update operating procedures.
  • Supervise shift staff, coach team members and help train new employees using provided manuals.

Requirements

  • At least two years of spa experience; supervisory experience is preferred.
  • High school diploma or equivalent; CPR certification is preferred.
  • Availability for weekday, evening, weekend and holiday shifts.
  • Ability to work around sauna heat and steam, outdoors in varying weather, and standing or moving for extended periods.
  • Ability to follow written and spoken procedures and move items and laundry bins weighing 18 kg (40 pounds) or more.
  • Reliable attendance and a positive approach to guest service.

Compensation and benefits

Pay and employment type are not published.

  • Medical, dental and vision insurance and a 401(k) with employer match after applicable waiting periods.
  • Paid sick time and paid time off.
  • Training and development opportunities, discounted employee lunches and resort discounts.

Role capability profile

What this role connects to

This profile combines the employer listing's structured fields with the primary role family.

Functional focusSupervisionGuest servicesBathing-area operations
Systems touchedSaunaSteam roomsLocker roomsPrivate pools
Asset and settingNordic spa / thermal spapublic sauna and bathhouseNordic spa
Risk and training contexthigh heatpublic-water exposureslip and fallguest emergenciesPool-operator or water-care trainingFood-safety certificationAufguss or ritual training

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