Springs Ambassador (Ojo Caliente)

Host guests in the mineral-springs area at Ojo Caliente: explain the springs' conduct protocols, keep the pools and decks in order, and support the spa and springs managers on shift.

Responsibilities

• Welcome guests to the springs area, explain the protocols of conduct and help them find their way around the pools.
• Skim the pools, keep pool decks free of debris, fill water stations and keep locker rooms, private pools and guest areas immaculate.
• Tour guests through the spa, springs and resort, and answer questions about spa appointments and private-pool bookings.
• Open and close the spa on checklists and cover Springs and Pool Attendant and locker-room cleaning duties as needed.
• Help supervise and coach shift team members alongside the other supervisors.

Requirements

• One year of spa, springs or aquatic-facility experience preferred.
• CPR and First Aid preferred; English/Spanish bilingual a plus.
• Strong communication and conflict-resolution skills.
• Comfortable with spa information systems and standard office software.

Compensation and benefits

Pay not published by the employer

• Medical, dental, vision and a 401(k) with employer match after applicable waiting periods.
• Paid sick time, paid time off and an Employee Assistance Program.
• Free soaking in the springs Monday to Thursday for the employee and one guest.
• 40% off spa services, 40% off at the resort restaurants and a discounted lodging rate.