Scandinave Spa
Agent.e, réservations
Normalized English title: Reservations Agent
Mont-Tremblant, QC · Not specified · Pay not published
Take phone and email reservations for Scandinave Spa Mont-Tremblant and sell its thermal circuit, massages and gift certificates. Full- or part-time; Thursday to Saturday availability required.
Responsibilities
- Answer calls and guest questions.
- Make reservations in the booking system.
- Follow up phone messages and email enquiries on time.
- Check and follow up online gift-certificate sales.
Requirements
- Bilingual French–English, spoken and written.
- Microsoft Office.
- Reservations experience in tourism an asset.
Compensation and benefits
Pay not published
- Free thermal circuit at Scandinave Mont-Tremblant and Vieux-Montréal.
- Free massages.
- Group insurance and staff events.
Role capability profile
What this role connects to
This profile combines the employer listing's structured fields with the primary role family.
Functional focusGuest experience
Systems touchedReservationsPhone sales
Asset and settingThermal baths
Risk and training contextguest conflictprivacy and payment handlingshift coveragetechnical escalationService and booking-system trainingCPR/AED or first aidProduct training