Scandinave Spa
Chef(fe) d'équipe, réservations - Scandinave Spa
Normalized English title: Reservations Team Lead
Mont-Tremblant, QC · Full-time · Pay not published
Lead the reservations team at Scandinave Spa Mont-Tremblant, Sunday to Thursday: coordinate priorities, take bookings and train new team members.
Responsibilities
- Support and guide the reservations team day to day.
- Coordinate priorities and share out tasks.
- Take reservations and serve guests.
- Train new team members and uphold service standards.
Requirements
- Bilingual French–English.
- Reservations or team-coordination experience.
Compensation and benefits
Pay not published
- Free access to the thermal circuit.
- Free massages.
- Group insurance.
Role capability profile
What this role connects to
This profile combines the employer listing's structured fields with the primary role family.
Functional focusGuest experienceSupervision
Systems touchedReservations
Asset and settingThermal baths
Risk and training contextguest conflictprivacy and payment handlingshift coveragetechnical escalationService and booking-system trainingCPR/AED or first aidProduct training