AIRE Ancient Baths
Front Desk Attendant/Spa Receptionist
Normalized English title: Spa Receptionist
New York, NY · Full-time · Pay not carried: the advert's body and its structured pay data disagree
Welcome guests at AIRE Ancient Baths Tribeca, in a restored 1883 textile factory: check them in for their bath sessions, start them on their journey, check them out and handle payments. Full-time or part-time.
Responsibilities
- Welcome visitors and clients as they arrive and check them in for their sessions.
- Walk guests through the start of their bath journey.
- Check guests out after their session, ask about their experience and handle cash.
- Answer guest questions with a thorough knowledge of the company.
- Keep the reception area presentable, build gift packages and operate the reservation system.
Requirements
- Direct customer-service experience in hospitality (required); luxury or spa experience preferred.
- Proficient in Microsoft Office.
- Punctual, reliable and flexible with scheduling.
- Bilingual English and Spanish is a plus.
Compensation and benefits
Pay not carried: the advert's body and its structured pay data disagree
- Tips on top of hourly pay.
- United Healthcare medical, dental and vision insurance.
- Five days' PTO and seven sick days, a 401(k) savings plan and commuter benefits.
- A complimentary Bath Experience once a month plus employee and friends-and-family discounts.
Role capability profile
What this role connects to
This profile combines the employer listing's structured fields with the primary role family.
Functional focusReceptionGuest experienceCheck-in
Systems touchedFront deskReservationsCash handling
Asset and settingReceptionBathsGuest areas
Risk and training contextguest conflictprivacy and payment handlingshift coveragetechnical escalationService and booking-system trainingCPR/AED or first aidProduct training