AIRE Ancient Baths
Front Desk Manager
Los Angeles, CA · Full-time · $75,000-$80,000 / year plus an annual performance bonus
Launch and lead the front desk at AIRE Ancient Baths Los Angeles, running guest arrivals, VIP and group bookings and the desk team for the new bathhouse.
Responsibilities
- Run the front desk day to day in coordination with every department and the contact centre.
- Oversee VIP and group bookings and guest-flow management.
- Supervise hygiene and sanitation protocols at the desk, retail sales, inventory and transactions.
- Lead daily briefings and report daily and weekly to centre management.
- Lead, coach and schedule the front desk team.
Requirements
- At least 3 years leading a front desk or customer-service team (required).
- Experience in hospitality, wellness or a related sector (required).
- Flexibility for shifts including weekends and holidays, especially during opening.
Compensation and benefits
$75,000-$80,000 / year plus an annual performance bonus
- Annual performance-based bonus.
- Health benefits package.
- Complimentary AIRE experience on your birthday and employee discounts.
Role capability profile
What this role connects to
This profile combines the employer listing's structured fields with the primary role family.
Functional focusFront deskGuest arrivalTeam leadership
Systems touchedReceptionReservationsRetail
Asset and settingReception
Risk and training contextregulatory accountabilityfacility incidentslabor and coveragefinancial performanceRelevant operating leadershipSafety and compliance literacyHospitality, facility, manufacturing, or trade knowledge