AIRE Ancient Baths
Assistant Front Desk Manager
Normalized English title: Front Desk Supervisor
Los Angeles, CA · Full-time · $24 / hour plus tips
Supervise the front desk at AIRE Ancient Baths Los Angeles: opening and closing the desk, guiding the attendants and hosts, and handling reservations and payments.
Responsibilities
- Run reception opening and closing procedures and keep the welcome area organised.
- Look after guests at the desk and resolve issues.
- Direct the front desk attendants and host through the daily workflow.
- Troubleshoot the reservation system and oversee transactions and payments.
- Restock gift packages and enforce the team's uniform policy.
Requirements
- High school diploma or GED (required).
- At least 2 years in a client-service setting and 1-2 years as a supervisor (required).
- Able to stand for long periods and lift up to 20 pounds.
- Weekend and holiday availability.
Compensation and benefits
$24 / hour plus tips
- Health benefits.
- Complimentary AIRE experience on your birthday and employee discounts.
Role capability profile
What this role connects to
This profile combines the employer listing's structured fields with the primary role family.
Functional focusFront deskGuest arrivalSupervision
Systems touchedReceptionReservations
Asset and settingReception
Risk and training contextguest conflictprivacy and payment handlingshift coveragetechnical escalationService and booking-system trainingCPR/AED or first aidProduct training