SoJo Spa Club
Front Office Agent
Run arrivals and departures at SoJo Spa Club, completing hotel, spa, and daily admission check-ins and check-outs and setting the first impression for every guest entering the bathing floors.
Tehtävät
- Welcome and acknowledge all guests according to company standards.
- Complete all hotel, spa, and daily admission check-ins by confirming reservations, ensuring payment, and issuing and activating a room key or bracelet.
- Complete hotel, spa, and daily admission check-outs, including resolving late and disputed charges.
- Supply guests with directions and information about the property and local areas of interest at postings throughout the building.
- Follow all SoJo Spa Club safety and security policies and report accidents, injuries, and unsafe work conditions.
Odotamme
- 1+ year(s) customer service or hospitality experience required.
- Strong interpersonal, verbal, and communicative skills.
- Ability to work well under pressure, with problem-solving abilities.
- Ability to stand for prolonged periods and to reach, bend, lift, carry, stoop, wipe, and carry up to 15 pounds.
Palkkaus ja edut
$17-$19 / hour- 401(k), health coverage (medical, dental, vision), and paid time off and holiday pay.
- Complimentary employee passes and uniforms, subsidised employee meals, and tuition reimbursement.