Bywater Sauna

Lead Communicator

Normalized English title: Guest Communications & Booking Lead

Seattle, WA · Part-time · $22–$40/hour depending on capabilities

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Keep guest booking and communication smooth for Bywater's mobile saunas, 10–30+ hours a week.

Responsibilities

  • Keep guest booking smooth and fix booking problems.
  • Answer guest emails.
  • Schedule sessions and events with partner organisations.
  • Maintain the booking system and schedule, coordinating with staff on site.

Requirements

  • Clear, concise writing.
  • Comfortable with software.
  • Organised.

Compensation and benefits

$22–$40/hour depending on capabilities

  • Free membership.

Role capability profile

What this role connects to

This profile combines the employer listing's structured fields with the primary role family.

Functional focusCustomer support
Systems touchedBooking systemGuest communications
Asset and settingMobile sauna
Risk and training contextguest conflictprivacy and payment handlingshift coveragetechnical escalationService and booking-system trainingCPR/AED or first aidProduct training

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