Strøm Spa Nordique
Responsable réception
Normalized English title: Reception Lead
Sherbrooke, QC · Full-time · Pay not published ("selon expérience")
Coordinate the reception desk at Strøm spa nordique in Sherbrooke, welcome guests to the spa and stand in for the reception manager.
Responsibilities
- Coordinate the reception's daily tasks and welcome guests.
- Sell gift certificates, promotions and products.
- Support the reception manager on priorities, methods and training.
- Manage stock and product display.
- Act as the contact person when the reception manager is away.
Requirements
- Customer-service experience and a flair for sales.
Compensation and benefits
Pay not published ("selon expérience")
- Free access to the thermal experience.
- A paid "Journée Équilibre" day off to enjoy Strøm.
- Up to 50% off Strøm massage and esthetics care and products.
Role capability profile
What this role connects to
This profile combines the employer listing's structured fields with the primary role family.
Functional focusFront deskSupervision
Systems touchedReceptionPoint of sale
Asset and settingThermal baths
Risk and training contexthigh heatpublic-water exposureslip and fallguest emergenciesPool-operator or water-care trainingFood-safety certificationAufguss or ritual training