Sales Administrator - Hybrid

Run Bathing Brands' sales orders from entry to shipment for its steam, sauna and bathing products: check pricing and delivery details, coordinate with Sales, Production and Shipping, and keep customers informed. Hybrid, with regular on-site presence in Wheeling.

Responsibilities

• Process and manage customer sales orders, checking pricing, quantities and delivery details.
• Coordinate each order from receipt to shipment with Sales, Production and Shipping, and expedite orders when needed.
• Act as a main contact for customers' order questions, confirmations, status updates and changes.
• Resolve order, shipping and billing discrepancies with internal teams.
• Keep order records in the ERP/CRM, prepare confirmations and invoices, and help with order and sales reporting.

Requirements

• Strong attention to detail and the ability to manage several orders at once.
• Clear written and verbal communication and a calm, customer-service mindset.
• Proficiency in Microsoft Office, including Excel, Outlook and Word.
• Preferred: sales administration, order entry, order expediting or customer-service experience, ERP or CRM systems, and a manufacturing or distribution background.

Compensation and benefits

$55,000–$60,000 / year

• Company-subsidised medical, dental and vision insurance.
• Company-paid life insurance with voluntary disability and supplemental options.
• 401(k) with company match.
• Paid time off, paid holidays and a volunteer Community Day.