Elemental Social Club
Wellness Concierges
Westlake, OH · Part-time · Compensation not publicly listed (USD)
Run Elemental's guest arrival, appointments, studio flow, upkeep, and front-line support for sauna and cold-plunge experiences.
Responsibilities
- Open and close the studio and manage appointments, check-in, checkout, calls, emails, and guest questions.
- Complete light cleaning, laundry, towel folding, restocking, and daily studio upkeep.
- Support guests through cold-plunge and sauna experiences and share appropriate product and wellness information.
Requirements
- Warm, friendly, and service-oriented communication.
- Reliable, detail-focused work across a changing mix of front-desk and studio tasks.
- Interest in a wellness-focused, community-driven environment.
Compensation and benefits
Compensation not publicly listed (USD)
- Hands-on work in a new sauna and cold-plunge studio.
- Varied guest-service and studio-operations responsibilities.
Role capability profile
What this role connects to
This profile combines the employer listing's structured fields with the primary role family.
Functional focusguest servicesreservationscustomer successservice coordination
Systems touchedFront deskSaunaCold plungeLaundryStudio operations
Asset and settingRecovery studio / fitness clubbathhouse front desksreservation centers
Risk and training contextguest conflictprivacy and payment handlingshift coveragetechnical escalationService and booking-system trainingCPR/AED or first aidProduct training